Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Golden Sword Hardware collects, uses, and protects your information when you use our website and place orders with us.

Information we collect

When you browse our site, create an account, or place an order, we collect information such as your name, email address, phone number, delivery address, and order history. We also collect basic technical data like your IP address and browser type to keep the site secure and working correctly.

How we use your information

We use your information to process and deliver your orders, communicate with you about your purchases, provide customer support, and — where you've opted in — send you updates about new products and offers.

Payment information

Payments are processed by our payment partners (including KNET, Stripe, PayPal, and Razorpay). We do not store your full card or bank details on our servers — that information is handled directly by the payment provider.

Sharing your information

We share your information only with the parties needed to fulfil your order: payment processors, delivery couriers, and service providers who help us run the store. We do not sell your personal information to third parties.

Cookies

We use cookies to keep you signed in, remember your cart and region, and understand how the site is used so we can improve it.

Your rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.

Contact us

If you have questions about this Privacy Policy, email us at online@goldenswordhardware.com.